TikTok-Driven Buying Patterns: A Study of Consumer Behavior among University Students in the Philippines
Peter G. Narsico | Jozette Sheen A. Jayman | Lalaine O. Narsico | Fiona Mae B. Codilla | Rhoda Mae E. Solon
Discipline: business studies
Abstract:
TikTok has transformed Generation Z’s consumer behavior through al-gorithm-driven content, viral trends, and influencer impact. This study examined TikTok’s influence on 345 university students in Cebu City, assessing exposure (time spent, frequency, user-generated content in-fluence, engagement) and consumer behavior (purchase frequency, in-tention, brand loyalty, impulse buying). Due to significant non-normal-ity confirmed by Shapiro-Wilk tests, Spearman’s rho was used to ana-lyze relationships. Results revealed a significant positive correlation between TikTok exposure and buying behavior (ρ = 0.480, p < .001), with user-generated content exerting the strongest effect (ρ = 0.517). Impulse buying was notably influenced (ρ = 0.458), especially in fash-ion and personal care. Findings suggest marketers should leverage au-thentic peer content and influencer partnerships to engage Gen Z and build brand loyalty, while educators should promote digital literacy to help students critically assess content and control impulse purchases. TikTok serves as both an entertainment platform and a powerful mar-keting tool, highlighting the need for ethical marketing and informed consumer awareness.
References:
- Ab Hamid, M. H., & Adnan, W. H. (2022). A sys-tematic review on the understanding of TikTok’s user purchasing behavior to-wards viral products among adolescents in Malaysia [PDF]. Forum Komunikasi.
- Ahmad, M., Rahman, N. A., & Yusuf, M. (2024). The evolution of short-form video con-tent in 2024: Strategies for digital en-gagement. The Tech Marketer.
- Ahmad, N. A., Esa, N. E. Y., Rahman, A. A., Haron, H., Nazmi, F. M., & Rasak, N. T. S. (2024). TikTok’s impact on consumer be-haviour: A conceptual review. Advanced International Journal of Business, Entre-preneurship and SMEs, 6(20), 221–227.
- Ajzen, I. (1991). The theory of planned behav-ior. Organizational Behavior and Human Decision Processes, 50(2), 179–211.
- Auxier, B., & Anderson, M. (2021). Social me-dia use in 2021. Pew Research Center.
- Backstad, T., & Lindquist, S. (2024). Exploring attributes of user-generated content on TikTok and its influences on brand image in the mind of consumers (Unpublished Manuscript). DiVA Portal.
- Baumann, F., Arora, N., Rahwan, I., & Czaplicka, A. (2025). Dynamics of algo-rithmic content amplification on TikTok. arXiv.
- Bell, E., & Bryman, A. (2007). The ethics of management research: An exploratory content analysis. British Journal of Man-agement, 18(1), 63–77.
- Boursier, V., Gioia, F., Musetti, A., & Schimmen-ti, A. (2021). Facing loneliness and anxie-ty during the COVID-19 isolation: The role of excessive social media use in a sample of Italian adults. Frontiers in Pub-lic Health, 9, 686256.
- Bringula, R. P., Balcoba, A. C., & Basa, R. S. (2012). Factors affecting web portal usa-bility of selected higher education institu-tions in the Philippines: A student per-spective. International Journal of Infor-mation and Education Technology, 2(2), 132–136.
- British Educational Research Association. (2024). Ethical guidelines for educationalresearch (5th ed.).
- Chu, S. C., Deng, T., & Mundel, J. (2022). The impact of personalization on viral behav-ior intentions on TikTok: The role of per-ceived creativity, authenticity, and need for uniqueness. Journal of Marketing Communications, 30(1), 1–20.
- Cialdini, R. B. (2009). Influence: Science and practice (5th ed.). Pearson Education.
- De Guzman, A. B., & Reyes, M. L. (2022). Tik-Tok and the digital culture of Filipino youth: A qualitative study. Philippine Journal of Communication, 17(1), 23–38.
- Devi, R. A. N. J. I. T. A., Pradhan, S. H. R. I. J. A. N. A., Giri, D. O. M. A., Lepcha, N. A. Z. U. N. G., & Basnet, S. H. A. K. E. E. L. A. (2022). Application of correlational re-search design in nursing and medical re-search. Journal of Xi'an Shiyou University, Natural Sciences Edition, 65(11), 60–69.
- Eastman, J., Shin, H., & Li, Y. (2021). Is it love or just like? Generation Z’s brand rela-tionship with luxury. Journal of Product & Brand Management, 31(3), 394–414.
- EfendioÄŸlu, İ. H. (2024). Digital consumer be-havior: A systematic literature review. Pacific Social Science Journal, 8(1), 1–25.
- Golzar, J., Noor, S., & Tajik, O. (2022). Conven-ience sampling. International Journal of Education & Language Studies, 1(2), 72–77.
- Huang, C., & Su, C. (2022). Algorithmic persua-sion and brand loyalty on social plat-forms: A study of user engagement on TikTok. Journal of Interactive Advertis-ing, 22(1), 45–61.
- Hwang, J. (2024). E-commerce and consumer behavior. GSC Advanced Research and Reviews, 19(3), 361–371.
- Influencer Marketing Hub. (2025). Influencer Marketing Benchmark Report 2025.
- Jamil, R. A., Qayyum, U., Hassan, S. R. U., & Khan, T. I. (2024). Impact of social media influencers on consumers’ well-being and purchase intention: A TikTok perspec-tive. European Journal of Management and Business Economics, 33(3), 366–385.
- Jiang, H., Cai, J., Lin, Y., & Wang, Q. (2024). Un-derstanding the effect of TikTok market-ing on user purchase behavior: A mixed-methods approach. Electronic Commerce Research.
- Jing, Y., & Nguyen, T. (2024). Stimulus-organism-response theory and TikTok short-form video engagement. Journal of Interactive Marketing Research, 16(2), 112–129.
- Kaplan, A. M., & Haenlein, M. (2022). Higher education and the digital transformation: Evaluating TikTok as a learning tool. Business Horizons, 65(5), 625–635.
- Keles, B., McCrae, N., & Grealish, A. (2020). A systematic review: The influence of social media on depression, anxiety and psycho-logical distress in adolescents. Interna-tional Journal of Adolescence and Youth, 25(1), 79–93.
- Kircaburun, K., & Griffiths, M. D. (2019). The dark side of internet: Preliminary evi-dence for the associations of dark per-sonality traits with specific online activi-ties and problematic internet use. Journal of Behavioral Addictions, 8(2), 296–303.
- Klug, D., Qin, Y., Evans, J., & Kaufman, G. (2021). “I can’t help but watch”: TikTok and the algorithmic construction of atten-tion. Proceedings of the ACM on Human-Computer Interaction, 5(CSCW1), 1–27.
- Ladhari, R., Gonthier, J., & Lajante, M. (2020). Generation Z and social media: Insights from a systematic literature review. Jour-nal of Retailing and Consumer Services, 55, 102056.
- Lim, X. J., Radzol, A. M., Cheah, J. H., & Wong, M. W. (2022). The impact of social media influencers on purchase intention and brand loyalty: The mediating role of cred-ibility and content quality. Journal of Marketing Advances, 12(1), 45–59.
- Ling, S., Zheng, C., Cho, D., Kim, Y., & Dong, Q. (2024). The impact of interpersonal in-teraction on purchase intention in livestreaming e-commerce: A moderated mediation model. Behavioral Sciences, 14(4), 320.
- Lin, Q., & Nuangjamnong, C. (2022). Exploring the role of influencers and customer en-gagement on purchase intention in Tik-Tok live streaming shopping (Un-published Manuscript).
- Llorin, J. M., & Dela Cruz, R. M. (2021). Social media usage and its impact on the buying behavior of Filipino millennials. Interna-tional Journal of Advanced Research and Publications, 5(3), 45–52.
- Lyu, J., & Kim, J. (2020). User-generated short video content in social media: A case study of TikTok. In A. Marcus (Ed.), Social computing and social media. Participa-tion, user experience, consumer experi-ence, and applications of social compu-ting (pp. 108–125). Springer.
- Maravillas, J. D. (2024). The influence of social media platforms on the purchasing deci-sions of Grade 11 students at Cebu Doc-tors’ University (Unpublished Manu-script).
- Mehmood, K., Kour, M., & Kautish, P. (2025). The impact spectrum: How influencer traits shape consumer purchase intentions through credibility and mate-rialism. Current Psychology.
- Melgarejo-Espinoza, R., Gonzales-Cruz, M., Chavez-Perez, J., & Iparraguirre-Villanueva, O. (2024). Impact of the Tik-Tok algorithm on the effectiveness of marketing strategies: A study of consum-er behavior and content preferences (Unpublished Manuscript).
- Meng, L., & Zhao, Y. (2024). TikTok influencer marketing: Emotional engagement and brand authenticity in Gen Z purchasing behavior. Storyclash.
- Montag, C., Yang, H., & Elhai, J. D. (2021). On the psychology of TikTok use: A first glimpse from empirical findings. Fron-tiers in Public Health, 9, 641673.
- Naem, M., & Okafor, G. (2022). Understanding Gen Z’s buying behavior in social com-merce environments. Journal of Consum-er Behaviour, 21(4), 945–960.
- Ngo, T. T. H. (2022). An analysis of the impact of TikTok affiliate videos on Gen Z’s con-sumer behavior and purchase intention. (Unpublished Manuscript).
- Nilsson, J., Nilsson, F., & Johansson, E. (2023). TikTok made me buy it: Influencer mar-keting on TikTok and its impact on Swe-dish consumers' purchase intentions (Un-published Manuscript).
- Omar, B., & Dequan, W. (2020). Watch, share or create: The influence of personality traits and user motivation on TikTok mo-bile video usage. International Journal of Interactive Mobile Technologies (iJIM), 14(4), 121–137.
- Santos, J. P., & Villanueva, K. M. (2020). The influence of social media marketing on impulse buying behavior among Filipino college students. Asia Pacific Journal of Multidisciplinary Research, 8(4), 45–52.
- Selezneva, A. (2024). The role of user-generated content in influencing pur-chase intention on TikTok. Journal of Dig-ital Consumer Research, 12(1), 88–102.
- Shamim, K., & Azam, M. (2025). The power of the content of the influencers in inducing impulse buying: Mediating role of trust. Asia Pacific Journal of Marketing and Lo-gistics.
- Smart Insights. (2025). Global social media statistics research summary 2025 [Feb 2025 update].
- Smith, A., & Anderson, M. (2018). Social media use in 2018. Pew Research Center.
- Stamenković, I., & Mitrović, M. (2023). The motivation for using the social media platform TikTok from the perspective of the Uses and Gratifications theory. Media Studies and Applied Ethics, 4(2), 9–23.
- Sun, Y., & Zhang, Y. (2021). Understanding TikTok use from a uses and gratifications perspective: The effect of entertainment and escapism on user engagement. Jour-nal of Media Psychology, 33(3), 153–162.
- Suryanarayana, K. N. (2023). E-commerce growth and its implications for consumer behavior: A review of recent trends. Asian Journal of Management and Com-merce, 4(1), 366–372.
- Tandon, A., Kaur, P., Mäntymäki, M., & Dhir, A. (2023). Online impulse buying: A litera-ture review and future research agenda. International Journal of Information Management, 71, 102642.
- Tartaraj, A., Avdyli, D., & Trebicka, B. (2024). Accessing the TikTok influencer market-ing on consumer behavior: An economet-ric examination [PDF]. Journal of Educa-tional and Social Research, 14(2), 346–359.
- Valeza, J. M., & Soriano, M. J. C. (2024). The influence of TikTok short-form videos on Gen Z consumers’ purchase intention. Multidisciplinary Journal of Social Sci-ences, 11(4), 210–225.
- Wang, P. (2022). Recommendation algorithm in TikTok: Strengths, dilemmas, and pos-sible directions. International Journal of Social Science Studies, 10(5), 1–12.
- Zeng, R., Yang, H., & Liu, Y. (2023). Short video marketing strategies and consumer be-havior: A study of TikTok commerce. Journal of Retailing and Consumer Ser-vices, 72, 103234.
- Zhang, J., Jiang, N., Turner, J. J., & Pahlevan-Sharif, S. (2022). The impact of scarcity on consumers’ impulse buying based on the S-O-R theory. Frontiers in Psychology, 13, 792419.
- Zhao, X., Wang, L., & Chen, Y. (2022). Social proof in social commerce: The role of us-er-generated content on purchase inten-tion. Journal of Retailing and Consumer Services, 64, 102797.